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CONTRACTOR STRONG
TOGETHER, WE ARE
Build for your team a feeling of oneness, of dependence on one another, and of strength to be derived by unity. ― Vince Lombardi
Productivity
The objective of any service company is to provide great service, but the end goal is to generate a profit. Many service business owners understand their business would be more profitable if their technicians were more productive, but they often neglect to measure these vital business components.
It’s important to measure the productivity of your employees so you not only know what an efficient and productive employee looks like, but also how much their productivity, or lack thereof, affects your bottom line.
Productivity Was Once
a Standard Measurement….
Productivity is Now a Lost Art!
1. You are in the Labor business
2. You sell Labor
3. You pay the technician to sell Labor to the homeowner
4. You make money by having a productive Labor force
Technician Efficiency
The ACTUAL time required for the tech to make the repair vs. the EXPECTED time to repair
Technician Revenue Efficiency
Technician revenue efficiency is a measurement of the revenue generated by a
technician versus the expected revenue the technician is expected to produce.
If the technician generates 100% of the expected revenue, the technician revenue efficiency is 100%.
Any revenue generated that is less than expected is considered a
revenue efficiency shortfall.
+ If a technician generates $75 dollars of revenue and was expected to
generate $150 dollars of revenue, the technician has a revenue efficiency of
50%.
+ If a technician generates $150 dollars of revenue and was expected to
generate $150 dollars of revenue, the technician has a revenue efficiency of
100%.
+ If a technician generates $300 dollars of revenue and was expected to
generate $150 dollars of revenue, the technician has a revenue efficiency of
200%.
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